Changing a company's culture from telco to an innovative, and tech-focused is hard. It requires a company-wide change in mindset and approach. New technologies and business models often require new skills. Telcos may struggle to recruit, retain, and upskill talent for 'Techco' transformation. Transitions require talent and skill bridges.
Techco operations are agile and digital, but telcos have complicated legacy infrastructure and systems. Modernizing legacy systems and integrating new technologies takes time and effort. Telcos are heavily regulated. Techco transformations can struggle to comply with regulations and adopt new technologies and business models.
Rapid innovation and disruptive players make the technology industry competitive. Telcos are becoming 'Techco's must compete with tech giants and digital startups. It's hard to stand out. Customer expectations in technology are changing rapidly. Customers expect seamless digital experiences, personalized services, and cutting-edge products. Telcos must meet customer expectations to stay competitive.
The telco-to-’Techco strategic transformation requires a clear vision, well-defined strategies, and effective execution plans. It involves strategic product/service, partnership, investment, and market positioning decisions. Aligning the organization and stakeholders around a new vision takes time.
The telecommunications sector finds itself at yet another crucial juncture in a landscape perpetually in flux; I have been working with several Telcos on the journey to becoming their version of a Techco. I see the move from Telco to Techco representing a shift in operations and a profound transformation in executive vision and philosophy; communicating the context to all levels of the organization is a challenge. This Techco capability transition, driven by an insatiable quest for growth over mere margin improvement, promises to redefine the new Techco industry's value creation parameters.
•Drive Marketplace discoverability
•Create Network Effects
•Use insights for guided buying/interaction /cross-channel journey experience
•Educate the customer and ecosystem groups
•Provide clear monetization and value roadmap for end customer
•How are you assisting your customers, customer?
•Value driven Factory model for product life-cycle
•Continuous feedback, enabling agility and pivoting
•Seamless intuitive curated customer experience
Copyright © 2024 Telco Sustainability - All Rights Reserved.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.